COVID-19 service update
Due to the continuing COVID-19 situation, staff shortages and demand on the service, we are experiencing significant challenges at this time.
We remain committed to supporting the health and well-being of all school age children and will be prioritising safeguarding work and contacts with children / young people with additional needs or specific requirements.
Please be assured that we are doing our very best to offer all our families alternative support via telephone and virtual contacts, where possible.
If advice or support is needed email firstname.lastname@example.org or call 01929 557 558 with your child’s details and a contact number.
School nursing teams work with children, families, schools and other agencies to support the health and wellbeing of school-age children across Dorset. Every school in Dorset has a named school nurse, who maintains regular contact with their school to promote healthy lifestyles and offer practical advice, information and support.
The team has links with other health professionals including community paediatricians, health visitors, GPs and speech and language therapists.
School nursing teams have a public health role in working with school aged children and their families, aiming to promote health and wellbeing. We encourage healthier lifestyles and provide information, advice and support to children and their families.
The team is committed to safeguarding all children and young people and adheres to the pan-Dorset Safeguarding Children Partnership guidance.
The service sits within the Children and Young People’s Public Health Service 0 to 19, alongside health visiting. The teams work with children, families, school staff and other agencies to support the health and well-being of school-age children across Dorset.
When your child is ill or injured, it is very difficult to decide if/when to call your child's GP, NHS 111 or go to the accident and emergency department (A&E). During the current situation, it can be confusing to know what to do.This poster includes guidance on what to do and which service to use:
Many families will be concerned about how to access health advice at this time and many parents may be feeling very anxious about the changes to our day to day lives. COVID-19 is particularly difficult for those who already struggle with anxiety or depression. Click here to view helpful advice and links.1
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Compliments, concerns and complaints
We welcome all feedback about our services, whether it is positive or critical. By telling us about
your experiences, you will help us to improve our services where needed, and allow us to shape the
care we provide around our patients' needs and expectations.
Patient Advice and Liaison Service
Telephone: Freephone 0800 587 4997
Dorset HealthCare Complaints Team